Virginia / Sentara Norfolk General Hospital

CMS certification 490007 · Norfolk, VA · 5 entries in CMS's price-transparency list

Sentara Norfolk General Hospital: charges and Medicare payments

Sentara Norfolk General Hospital reported 5,382 Medicare inpatient stays across 139 DRGs in 2024. Across them it charged 3.8 times what it was paid — mid-range in Virginia, number 31 of 66 hospitals with at least 100 stays (state median 3.6×, national 4.15×). Its most frequent stay was DRG 871, Septicemia or Severe Sepsis without MV >96 Hours with MCC: 315 stays at an average charge of $87,872, 3% below the national average. It also billed 4,849 outpatient services, charging 6.84 times what Medicare paid.

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  1. 1Medicare inpatient stays 5,382
  2. 2Charge ÷ paid, inpatient 3.8×
  3. 3Rank in VA (highest ratio = 1) 31 of 66
  4. 4CMS price-transparency actions 5
DRG 871$87,872DRG 274$70,024DRG 291$50,754DRG 267$120,378DRG 266$159,796DRG 280$74,027DRG 235$216,726DRG 286$112,084DRG 236$163,736DRG 064$84,430
Average charge per stay at Sentara Norfolk General Hospital, its 10 most frequent DRGs, bars to scale. Source: CMS DY2024.

Inpatient stays

For the 139 DRGs that can be compared with the national average, Sentara Norfolk General Hospital charged more than the national average in 10 (7%). Payments follow Medicare's rates, so they usually vary far less than charges.

DRGStaysAvg chargevs USAvg paid
871 Septicemia or Severe Sepsis without MV >96 Hours with MCC315$87,872-3%$21,522
274 Percutaneous and Other Intracardiac Procedures without MCC303$70,024-55%$27,465
291 Heart Failure and Shock with MCC251$50,754-10%$14,058
267 Endovascular Cardiac Valve Replacement and Supplement...201$120,378-46%$39,611
266 Endovascular Cardiac Valve Replacement and Supplement...191$159,796-44%$52,066
280 Acute Myocardial Infarction, Discharged Alive with MCC165$74,027-2%$18,134
235 Coronary Bypass without Cardiac Catheterization with MCC117$216,726-26%$56,568
286 Circulatory Disorders except AMI, with Cardiac...92$112,0840%$24,373
236 Coronary Bypass without Cardiac Catheterization without MCC91$163,736-22%$39,795
064 Intracranial Hemorrhage or Cerebral Infarction with MCC87$84,430-15%$19,426
219 Cardiac Valve and Other Major Cardiothoracic Procedures...85$307,867-23%$73,550
322 Percutaneous Cardiovascular Procedures with Intraluminal...85$96,102-16%$19,537
872 Septicemia or Severe Sepsis without MV >96 Hours without MCC79$39,490-19%$11,972
309 Cardiac Arrhythmia and Conduction Disorders with CC77$24,920-31%$8,998
853 Infectious and Parasitic Diseases with O.R. Procedures with...75$211,503-8%$51,105
321 Percutaneous Cardiovascular Procedures with Intraluminal...73$140,413-14%$30,811
698 Other Kidney and Urinary Tract Diagnoses with MCC73$82,263+12%$19,755
312 Syncope and Collapse68$41,448-9%$9,540
287 Circulatory Disorders except AMI, with Cardiac...56$56,768-11%$12,609
065 Intracranial Hemorrhage or Cerebral Infarction with CC or...51$49,746-11%$11,337
177 Respiratory Infections and Inflammations with MCC51$62,365-12%$17,124
252 Other Vascular Procedures with MCC49$150,724-12%$36,743
812 Red Blood Cell Disorders without MCC49$27,280-39%$11,128
314 Other Circulatory System Diagnoses with MCC47$73,058-23%$20,849
310 Cardiac Arrhythmia and Conduction Disorders without CC/MCC46$25,682-11%$6,429
308 Cardiac Arrhythmia and Conduction Disorders with MCC44$65,207+15%$14,925
216 Cardiac Valve and Other Major Cardiothoracic Procedures with...43$366,091-26%$81,516
281 Acute Myocardial Infarction, Discharged Alive with CC43$40,835-19%$10,492
683 Renal Failure with CC43$32,563-20%$10,263
689 Kidney and Urinary Tract Infections with MCC42$42,291-18%$12,233
481 Hip and Femur Procedures except Major Joint with CC41$95,218-5%$20,732
025 Craniotomy and Endovascular Intracranial Procedures with MCC40$149,940-35%$40,391
378 Gastrointestinal Hemorrhage with CC40$41,446-15%$10,416
003 ECMO or Tracheostomy with MV >96 Hours or Principal...39$780,636-26%$215,746
184 Major Chest Trauma with CC39$37,221-33%$11,189
193 Simple Pneumonia and Pleurisy with MCC39$54,010-10%$14,566
319 Other Endovascular Cardiac Valve Procedures with MCC38$144,545-39%$41,727
377 Gastrointestinal Hemorrhage with MCC38$71,287-17%$18,262
682 Renal Failure with MCC38$50,637-23%$15,191
189 Pulmonary Edema and Respiratory Failure37$60,757+6%$14,500
233 Coronary Bypass with Cardiac Catheterization or Open...37$255,357-34%$73,337
023 Craniotomy with Major Device Implant or Acute Complex Cns...36$198,338-29%$50,583
699 Other Kidney and Urinary Tract Diagnoses with CC36$42,617-10%$11,642
981 Extensive O.R. Procedures Unrelated To Principal Diagnosis...36$166,723-23%$41,725
242 Permanent Cardiac Pacemaker Implant with MCC33$139,309-13%$32,003
270 Other Major Cardiovascular Procedures with MCC33$175,442-32%$47,494
271 Other Major Cardiovascular Procedures with CC33$126,623-27%$37,263
640 Miscellaneous Disorders of Nutrition, Metabolism, Fluids and...33$49,870-17%$13,274
220 Cardiac Valve and Other Major Cardiothoracic Procedures...32$205,785-25%$45,133
069 Transient Ischemia without Thrombolytic31$36,979-27%$8,433
392 Esophagitis, Gastroenteritis and Miscellaneous Digestive...31$36,852-8%$9,527
641 Miscellaneous Disorders of Nutrition, Metabolism, Fluids and...31$37,1540%$8,574
690 Kidney and Urinary Tract Infections without MCC31$27,760-27%$8,744
164 Major Chest Procedures with CC29$93,809-26%$28,167
175 Pulmonary Embolism with MCC or Acute Cor Pulmonale29$59,008-9%$16,437
243 Permanent Cardiac Pacemaker Implant with CC28$81,682-26%$21,335
324 Coronary Intravascular Lithotripsy with Intraluminal Device...28$128,797-26%$31,466
454 Combined Anterior and Posterior Spinal Fusion with CC28$176,471-37%$50,880
552 Medical Back Problems without MCC28$43,163-12%$11,204
638 Diabetes with CC28$37,879-9%$9,606

Showing the 60 most frequent of 139 DRGs.

Outpatient services

Against the Virginia average

For Septicemia or Severe Sepsis without MV >96 Hours with MCC (DRG 871), Sentara Norfolk General Hospital charged $87,872 on average, 35% more than the Virginia average of $65,235, and was paid $21,522 against a state average of $16,367. For Percutaneous and Other Intracardiac Procedures without MCC (DRG 274), Sentara Norfolk General Hospital charged $70,024 on average, 61% less than the Virginia average of $181,540, and was paid $27,465 against a state average of $26,262. For Heart Failure and Shock with MCC (DRG 291), Sentara Norfolk General Hospital charged $50,754 on average, 24% more than the Virginia average of $40,795, and was paid $14,058 against a state average of $11,030. For Endovascular Cardiac Valve Replacement and Supplement Procedures without MCC (DRG 267), Sentara Norfolk General Hospital charged $120,378 on average, 43% less than the Virginia average of $211,119, and was paid $39,611 against a state average of $39,829. For Level 1 Endovascular Procedures (outpatient APC 5191), its average charge of $31,169 was 2% below the state average of $31,869. For Level 3 Electrophysiologic Procedures (outpatient APC 5213), its average charge of $89,697 was 46% below the state average of $167,325. For Level 2 Excision/ Biopsy/ Incision and Drainage (outpatient APC 5072), its average charge of $15,572 was 39% above the state average of $11,217. For Level 3 Endovascular Procedures (outpatient APC 5193), its average charge of $63,558 was 22% below the state average of $81,535.

Price-transparency record

CMS's enforcement list records these actions for a hospital named Sentara Norfolk General Hospital in Norfolk, VA, under the federal hospital price-transparency rule (45 CFR part 180), which requires hospitals to post their standard charges online:

A warning notice or corrective-action request is not a finding of wrongdoing; "Met Requirements" and closure notices record that CMS's review ended. Matched to this hospital by exact name, city and state.

Charges are the hospital's list prices averaged over its 2024 Medicare cases; payments are what those cases actually brought in. Neither is what you will pay. For a planned procedure, ask the hospital for its price estimate or, if you are uninsured or self-paying, a good-faith estimate.

Sources: CMS Medicare Inpatient Hospitals — by Provider and Service / by Geography and Service, data year 2024; CMS Medicare Outpatient Hospitals — by Provider and Service / by Geography and Service, data year 2024; CMS Hospital Price Transparency Enforcement Activities and Outcomes, July 2026. Checked 2026-10-24. Methodology.